“Ria is one of the most hardworking and honest women I’ve had the pleasure of working with.”

Tania Goldsmith
Learning and Development Designer at PwC

“Her global experience means that she has excellent product knowledge and a good understanding of the industry and competition. She has a real passion for her work and when it comes to developing the lux salon and spa business, she really does look outside the box. Her innovative and creative ideas are what set her aside from others whilst still putting her needs of her clients first.”

“Ria is a focused, dedicated and thorough manager of operations that has an incredible ability for making sure everything is understood and that you can execute it to the highest ability to maximise results.”

Grace Hall
Independent Business Owner at GKBeauty|SCE.Worldwide

“She is fast thinking with an ability to solve any problem the moment it arises with her solution finding attitude. Ria connects with the team on a personal level to ensure understanding and commitment to the job in hand, at the same time ensuring revenue and customer service is always at the forefront. Her creativity to keep things fresh for clients and ensure targets are always met/exceeded is second to none and she creates an extremely strong belief in you as a manger to be able to surmount expectations once she’s gone.”

“One of the most amazing things about Ria is her personal drive and extremely high levels of interpersonal skills. ”

Philip Boulton
Spa Professional specialising in Cruise ships and Pre-Opening roles

“Whether she is dealing with a client, team member or the CEO, she remains the same honest approachable and passionate individual – an amazing quality to have. I have personally seen Ria takes businesses to the next level by investing time and knowledge in the team members first and build upwards thereafter. Her promotional ideas and innovations always prove to be on trend and this keeps her businesses at the forefront of the industry. She is a very talented individual with a wealth of knowledge that she shares to improve all those around her. Any company that has the chance to work with Ria will definitely be improved by time spent with her. I consider myself very fortunate to have known Ria.”

“I will never be able to thank Ria enough for her role in not just my career but my life.”

Thanita Rossouw
Business Owner at Lumaesthetics

“She made such an impact in both that truly encouraged me to perform at my best and to grow at a rapid rate. I learned so much from her, principles I still use to this day. I will work with Ria anytime and will recommend her to anyone. She is one phenomenal, determined, self empowering, strong woman. Thank you Ria! You will always be very dear to my heart and a great inspiration.”

“Ria is someone you’d want on your team – her willingness to share her knowledge and expertise makes her a great coach and mentor.”

Laura Church
Area Manager, The Loft Fifth Avenue ???????

“I consider myself fortunate to have worked with Ria for a number of years. Her genuine passion and commitment to her work is a healthy dose of daily inspiration to everyone around her. She’s a natural leader and a great communicator, always motivating her team members to perform to the best of their abilities. Her positive attitude and contagious enthusiasm is the boost you need to aim even higher, reaching your goals and setting new ones! Ria is ambitious and persistent, always looking for new and creative ways to drive revenue and reach (and exceed!) targets. She has exceptional organisational skills and pays great attention to detail. I highly recommend Ria. She will be an asset to any organisation!”

“Her operational reviews normally resulted in increased profits and a general raising and refocusing of her staff to exceed their targets and deliver higher levels of performance.”

Gordon Marshall
Hotel General Manager at P&O Cruises

“Having worked with Ria on multiple occasions over the last few years I have always found her to be knowledgable, professional and exceptionally dedicated to the task in hand.”

“Ria has a strong command of KPI’s (Key Performance Indicators) and ROI’s (Revenue Opportunity Indicator’s) as well as the ability to build actions plans around the KPI’s and ROI’s to create new revenue streams and build on current revenue streams.”

Stephen Derry
Revenue Manager, Royal Caribbean Cruises

“I worked with Ria for about 8 years and she and proved to be a very capable manager and excellent coach for her team, she also worked well with all levels of management. Ria is a team player but is also able to work independently. Her can-do-attitude is one of her best assets and she’s not afraid of hard work or taking on a new challenges.”

“Ria Davies you are an excellent motivator, a leader and absolutely a great manager.”

Neckeisha Palmer
Spa Therapist at Steiner Leisure Limited

“Ria Davies was an excellent manager and a great leader for the company. she brought nothing but great success to her team. Ria Davies has taught me very well in how to achieve my goals.”

“Expert in all aspects of spa services. Hard worker with great interpersonal skills.”

Brad Herman, MD
Plastic Surgeon at Brad Herman, Aesthetic Medical Solutions

“Absolute supreme professional with many years of sales and management skills.”

Recently….

I have been based in London working for a major international world leader in the beauty, makeup, cosmetics, haircare and perfume sectors, initially as a Business Development Executive and thereafter as a Business Partner. These roles involved working with their existing client companies as well as identifying and recruiting new business partners from around the United Kingdom and supporting them to enhance their individual brands and market presence – providing original ideas and initiatives using their product ranges. This role involved extensive travel and support for their client base.

Previously….

My story started over 20 years ago working for Royal Caribbean International and subsequrently Azamara Luxury Cruises, P&O Cruises, Cunard and Norwegian Cruise Line. This experience was invaluable as it took me to many parts of the world and allowed me to experience many cultures, in settings where the clientele demand only the very best.

During this time I worked with some of the world’s largest global organisations, directing large teams and taking the lead in the delivery of substantial projects.

I had sole responsibility to manage and meet revenue targets for the on-board salons, spas, medispa clinics, acupuncture clinics and fitness gyms. This involved developing new strategies as well as building on existing ones to ensure constant business growth and that each company’s key performance indicators (KPIs) were met. Working and providing the important link between management and the various teams of personnel I was involved in staff training / education, environmental / safety / USPH audits, SOLAS compliance, managing teams and allocating staff rotas.

Whilst with Royal Carribbean International and Azamara Luxury Cruises I was given fleetwide responsibility for sales & revenue growth of the spas, salons, clinics and gyms. Having a strong ability to identify potential revenue streams and areas of opportunity I was able to exceed the company’s key performance indicators (KPIs) by implementing new strategies and initiatives that proved to exceed expectations. Other existing strategies were adjusted to increase clientele take up and drive repeat business.

My role also included extensive involvement acting as a bridge between guests, department / division heads and staff – both one-to-one and in larger group settings. I also had responsibility for ongoing management growth, identifying potential talent within teams and providing mentoring, support and training utilising my tailored development plans to bring existing employees on within the organisation.

Subsequently, I worked with Steiner Leisure, the world’s largest operator of spas and salon services at sea, where I was tasked with ensuring new and refurbished vessels were delivered with all the necessary requirements to ensure seamless revenue results once they came on-stream – planning, preparing and overseeing delivery of spa’s, salons and gyms at each stage of involvement, design plannning, shipyard liaison and final delivery. I also prepared detailed financial plans to meet KPIs and was responsible for staff training and education, PR events and ongoing support post delivery.